Shipping & Returns

Please read the below carefully to see our shipping rates/policy - these terms are constantly updated as COVID-19 continues to impact global commerce. 

 

Singapore Orders

  • We offer free 4-5 working day delivery on all orders
  • There is the option for same day delivery using Grab Courier at $9.99 USD 
International Orders
  • We offer free 4-6 week delivery on all orders (can be longer/faster depending on your country and COVID restrictions)
  • We also offer the option of DHL Express which takes 3-5 days (if ordered before Friday 4pm SGT) at a negotiated rate of $29.99 USD
Refunds & Returns
  • We offer a 100% refund guarantee for unworn straps up to 14 days after purchase. If you need an extension, please message us at info@mushiwatchstraps.com and we will help you
  • Postage cost for returned items is the responsibility of the customer, and not Mushi